It’s time to clear the roadblocks and scale your IT Support capabilities offshore.
At JCC Solutions, our dedicated IT offshore solutions will help you expand your business—without the pricetag
We help you build your capabilities offshore, without the headache. We enable you to hire new staff directly—we’ll source, engage, and set up your new offshore teams, taking care of the recruiting, payroll, and HR functions for you. We then partner with you for the long term to ensure your teams continue to meet their goals.
How does it work?
Discuss
We’ll sit down with you to discuss your business’ requirements, capabilities, and the timeframes you’re aiming for.This gives us the insight and direction we need to determine the solution that’s going to help you meet your growth objectives.
Source
Once we’ve determined your direction and timeframes, we’ll source & setup the right offshore IT talent to help you achieve those objectives. You'll receive a new internal resource for a fraction of the cost of a completely new staff hire.
Scale
With your new offshore team on board, you’re able to drive more business through the doors and rapidly scale in-line with your growth goals. We partner with you throughout this time, enabling you to expand or contract as needed.Expert IT Consulting
IT is constantly evolving, and it’s critical to keep up. We guide you through your IT journey so you can stay up-to-date with your customers’ needs.
Offshore Recruiting
Build your own internal team, offshore. You get the right people for the right roles, and boost your capabilities, while still retaining complete oversight.
Easy Off-Shore Leasing
Get peace of mind with our proven offshore implementation strategy
When we say proven, we mean it. With over 15 years’ experience providing offshore growth support to expanding organisations, we’re here to help you take the next step in scaling your business.
We work with you at every step of the process to source, interview, and manage your new staff, providing complete support across your HR, payroll, and facilities management. You hire your new team directly, and they come on board ready to work, and ready to build your business’ capabilities.
What are our customers saying?
Attract Top Talent
Expanding offshore is all about finding the right staff
We ensure that you find the right people for your roles. Our network of qualified professionals enables you to reach a wider talent pool, so you can leverage strengths and skills that just aren’t available in your local talent market.
Balance Your Teams
Seamlessly integrate a hybrid offshore model into your IT team
Your offshore team doesn’t replace your onshore IT team—they’re part of it. Your new team’s role is to build your capacity, and add service delivery elements that your business otherwise wouldn’t have. They’ll take care of specific services, while your in-house teams concentrate on their business-critical tasks and processes.
Why Work With JCC Solutions?
Industry Experts
We’ve worked with a wide range of industry-leading brands, helping them to build their offshore IT capabilities from the ground up.
Friendly 24/7 Support
We’re able to come on board at any stage of your offshoring process, whether it’s managing your existing offshore team or creating a hybrid offshore/onshore solution from scratch.
15 years Proven Experience
Our team has 20+ years of global IT experience, and 15 years experience in sourcing, building, and managing offshore teams.Frequently Asked Questions
Hidden First Field
Outsourcing vs. Offshoring—what’s the difference?
The difference between offshoring and outsourcing is subtle, but it’s what makes all the difference in enabling your business to achieve its goals.
With outsourcing, you’re engaging a third party business to take care of the work for you. They work on the projects and processes you need, but are technically independent to your business.
With offshoring, you’re engaging and hiring staff directly into your business—they’re just located offshore. You retain control over your new staff, oversight, and management, with all new staff members reporting directly to your onshore managers.
Are offshore staff hired by us?
Yes. When hiring offshore staff, you’re making a direct hire. Your new staff integrate into your onshore business processes and procedures, and are a direct report within your business.
What is JCC’s role exactly?
While your business is taking care of the hiring, training, and workflow, we take care of the rest. Our experienced IT consultants will work with you on assessing, planning and executing your offshore project. We have strategic partners who specialise in:
- Sourcing and engaging potential candidates
- Onboarding staff
- Facilities management, including providing desk space and IT equipment/connectivity
- Managing their payroll
- Complete HR support for your new hires
Hidden First Field
How long does offshore setup take?
This really depends on your business’ needs. We can get your new offshore teams set up in as little as 2-4 weeks’ time.
I want X number of staff, can you help?
At JCC Solutions, we can hire single staff, small teams, or an entire division for your team. Whatever you need, we’ll find the staff that suit your business, and will deliver the best results for your growth.
What’s best practice for offshore implementation?
We manage our offshore solutions to industry best practice. Here’s what it looks like for your business:
- You provide us with clear, specific details of what teams you need
- We set clear goals together. This way, we all know what we’re aiming to achieve, and the types of roles you’re aiming to fill
- We maintain regular communication throughout the process. You can be as involved or as hands-off as you need to be
- Hire the right team! It’s critical to engage and hire the right people for your roles.
- That’s where we come in
- Create thorough onboarding processes. This way your onshore teams will have clear processes to follow when integrating with your offshore hires.
- Once you’ve made your hire, provide your offshore teams with the training and tools they need to complete their jobs efficiently. Your onshore team will retain direct leadership over your offshore team, but should allow them the flexibility to go about their roles without micromanaging.
- Ongoing risk management. We check in regularly to ensure our processes are working effectively and efficiently, to ensure we don’t miss anything
- Finally, it’s critical to treat your offshore teams the same as you would your onshore. They’re part of your team, and making them feel that way helps develop a good inter-team culture
Contact the expert offshore IT consultants today
